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Can I order as a private customer?
Yes, through a request. Tell us about your project and we will send you a quote. Pro prices are only for professionals with a VAT number. Order as a private customer
Does it dry out fast while you trowel?
No. With CimentArt you can mist water on what you have already applied and on your mix while you work, and simply keep trowelling. It stays workable: no rush and no lap marks.
How does ordering work?
Fill your basket and place your order. You see straight away what is in stock. We confirm, you receive the invoice and pay by bank transfer. Your first order is paid upfront.
Why can't I see prices?
Our prices are for professionals. Create a pro account with your VAT number and you see your own price everywhere, with the list price struck through next to it.
How do I become Pro Plus or Partner?
Pro Plus from € 35,000 of purchases over 12 months, per VAT number. Partner is by invitation, from € 80,000 over 12 months. The status meter in your pro zone shows how much more you need.
How fast will I get my order?
Everything is in stock in Antwerp. With express: in Belgium the same day if you order before 11 am, in the Netherlands and Luxembourg the next working day (same day on request). Collection is always possible, free of charge.
Which surfaces can it go on?
On tiles, concrete and screed, plasterboard and smooth walls, as long as the surface is hard, clean and dry. Moisture 6% at most. In doubt? Do the surface check or send a photo.
Is Aqua Microconcrete really waterproof?
Yes, the whole Aqua line is 100% waterproof. In bathrooms and showers you finish with 1 coat of Sealer and 2 coats of PU WB.
Can it go on underfloor heating?
Yes. Pipes under at least 4 cm of mortar, 45 days of heating up and down before the job, off 24 h before and back on only 48 h after. Never fill the edge joints.
Do I choose my own colour?
You choose your colour entirely yourself. Your own powder pigments work too, and you can make samples of your own colour. Tinting to the standard colour chart stays free. Add the colour in the note when you order.
How long does a bucket keep?
12 months in the closed bucket, dry and sheltered. Mixing Resin 9 months.